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Heat network control
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Entire home control
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Energy centre control
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minibems products
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Hardware Minibems controls
- Gas boilers
- Heat pumps
- Combined heat & power (CHP)
- Heat interface units (HIU)
- Cooling interface units (CIU)
- Combined heat & colling unit (CHHP units) Fin coil unit (FCU)
- Underfloor heating (UFA)
- Buffer tanks
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Hydraulic schematics
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Residents comfort
Easy top-up
Residents can make payments via their phone, at a local retailer with cash or card and via standing order.
Friends & family access
Vulnerable users can provide access to friends and family who can check their system and make top-ups on their behalf.
Resident help desk
Our specialist customer service advisers are on hand to support residents with payment and billing advice.
Emergency & friendly credit
When in prepayment, residents are not shut-off outside of office hours and are also provided a small emergency balance in case they run out of credit temporarily.
Heating & hot water control
Residents can also control their heating and hot water through the Minibems system.*
Payment methods
Minibems operates a real-time payments system whereby payments made are applied to the Minibems Touch and Hub instantly.
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Apple Pay
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Google Pay
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ePay
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Credit cards
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Debit cards
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Direct debit
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Standing order
Payment methods are dependent on selected metering and billing package.
Get in touch
Address
Evinox, Unit 37, Barwell Business Park, Leatherhead Road, Chessington, Surrey KT9 2NY
Our hours of operation are 9.00am – 5.00pm, Monday – Friday
Enquiry form
Evinox Holdings Limited are the data controllers of any personal data you provide to us. For further information on our uses of your personal data, please see our privacy policy. By submitting this form, you allow Evinox Holdings Limited to use the information provided for the purpose the form was submitted. We will not use your information for anything other than the purpose intended.
Newsletter sign-up
Evinox newsletter is packed with useful heat network information, including technical articles, best practice, regulation advice, plus information about our hardware, technology and services that may be of interest to you.Evinox Holdings Limited are the data controllers of any personal data you provide to us. For further information on our uses of your personal data, please see our privacy policy. By submitting this form, you allow Evinox Holdings Limited to use the information provided for the purpose the form was submitted. We will not use your information for anything other than the purpose intended.
Your fully outsourced heat network solution
Our customers hand over everything to Minibems and we undertake the day-to-day operation, management and risk of the heat network using our digital platform.
We use our specialist skills to reduce the management time and risk for our heat supplier customers whilst improving the service and delivering a seamless experience for residents.
Plus, we offer the security of our market-leading performance guarantee, and our products have an extended warranty.
Heat networks are 30% efficient on average. This is because they are designed and set to always work for coldest day conditions.
Heat networks face an invisible problem – real demand is low for most of the year, but they continue to operate according to coldest day conditions. This means a gross over-delivery of heat through primary pipework, risers and laterals, resulting in very poor efficiency and over-heated corridors.
Minibems uses smart controls and software on each heat consumer to optimise systems to real-time demand, delivering the same heat and comfort for 50% less flow rate.
Minibems’ patented flow control technology matches flow rates to real-time demand scenarios. Because most of the year is low load, flow rates are significantly reduced, whilst still achieving property comfort requirements. This makes the central thermal plant and heat network much more efficient, without changing resident behaviour.
We guarantee the minimum efficiency of the heat network, and a level of savings. This ensures low heat tariffs and protects residents from spiralling heating costs.
Our network efficiency guarantee is converted into a heat tariff guarantee using the fuel cost. Alternatively, savings can go to the network operator.
The typical payback for retrofitting Minibems is three years, and for new builds there is no additional cost to install Minibems.
Traditional heat networks have poor remote visibility of the individual heating and hot water systems and components – problems are diagnosed using field engineers.
On most heat networks an engineer goes to site whenever there is a heating or hot water problem. Most diagnosis and troubleshooting is done in the field. This results in repeat visits and high maintenance costs.
Minibems uses telemetry to remotely diagnose and triage heating & hot water problems, saving call-outs and service visits.
On most heat networks an engineer goes to site whenever there is a heating or hot water Minibems’ telemetry and 24/7 manned service is able to remotely diagnose more than 95% of problems on a heat network, significantly reducing your field engineer visits. Engineer visits are pre-diagnosed with parts required identified.
We guarantee a low number of call-outs and service visits, saving more cost.
Minibems brings additional savings by reducing the number of reactive call-outs – guaranteed. A Minibems software-controlled Heat Interface Unit has fewer moving parts which are all remotely visible, meaning reduced planned service visits.
Minibems can be retrofitted onto existing heat networks or can be fitted into new builds using a pre-packaged Heat Interface Unit with Minibems inside.
Minibems works with Heat Interface Unit (HIU) manufacturers who factory integrate our technology, meaning the HIU is delivered ready for plug and play installation.
Minibems can also be retrofitted onto any existing HIU.
Outsource your heat network management and take advantage of Minibems’ efficiency, heating & hot water and metering & billing service management.
Minibems three services of Dynamic, Telematic and Minipay enable the heat supplier to outsource the day-to-day management of the heat network, including efficiency management, heating & hot water service delivery and metering & billing.
Make your heat network ‘renewables ready’. Minibems facilitates network decarbonisation and must be the first step to introducing low carbon heat.
Installing Minibems is integral to decarbonising your heat network. Minibems reduces network flow temperatures, flow rates and return temperatures, which is essential to making low carbon heat sources perform.
Minibems conducted a survey of 7,750 properties on heat networks, across 18 sites. 4,550 properties had Heat Interface Units (HIUs) with metering & billing systems and were 31% efficient on average. They had an average annual heat consumption of 2,154 kWh per property. 3,200 properties were on communal systems with no heat meters and used 14,600 kWh of gas per property, per annum. Assuming an annual heat requirement of 3,500kWh, they are 24% efficient. The best efficiency of any heat network found was 42%.
Minibems guarantees to make gas-based heat networks 60% efficient or greater. This yields guaranteed savings of 40% for networks that are 33% efficient or worse. Guarantee is subject to terms and conditions.
Annual heat bill costs are based on a gas price of 8 pence per kWh. Average call outs are based on a site with 100 apartments with HIUs.
Real-time flow control
Dynamic manages the flow rate and temperature of heat networks in real-time to maximise efficiency, reduce fuel usage and cut carbon. By software controlling all elements of the network, it can decrease flow rates by more than half whilst keeping homes warm and hot water on.
Dynamic can identify and resolve any poor performing parts of a heat network and each individual unit is automatically monitored and updated to improve performance in real-time.
The difference is the data
Telematic delivers unparalleled access to insightful data that allows comprehensive remote monitoring, diagnosis, and management of heat networks, reducing the time and cost of unplanned maintenance.
It’s a 24/7/365 platform that enables specialist heating and hot water advisers to support customers, engineers and provide hassle-free heating to residents.
Flexible and comprehensive metering & billing
Flexible, comprehensive metering and billing that you can rely on. Minipay is a straightforward credit and prepayment, metering and billing service designed specifically for heat networks. With Minipay, managing your heat network finances is easy. The intelligent, real-time system provides revenue assurance to network owners, with effortless payment reconciliation, instant payments as well as profit and loss accounting. Tariffs can be quickly reviewed and updated to ensure the network is not loss making.
Featuring multiple payment methods, Minipay makes it easy for residents to track their usage and pay bills on time.
Minibems products
Residents controller
The Minibems Touch puts control in your resident’s hands. Featuring a sleek 5 inch colour touchscreen display, residents can quickly access their billing system, control their heating and change system settings. The Minibems Touch can bring state-of-the-art heating to your residents.
Energy controller
The Minibems Connect delivers state-of-the-art processing power for real-time control, monitoring and metering requirements. It works to deliver unrivalled accuracy with market-leading HIU and CIUs and is paired with the Touch, for resident control and room temperature sensing, communicating via an always-on internet connection.
Residents app
The Minibems App puts resident’s heating and billing system into their pockets, providing remote heating control and allowing them to manage their energy payments in real-time.
Regulatory compliance
Minibems ensures your developments meet with the requirements of the metering and billing regulations, as enforced by the Department for BEIS and Safety & Standards through Heat Network (Metering and Billing) Regulations 2014. Minibems network performance is in-line with ADE/CIBSE Heat Networks Code of Practice 2020.
Future regulations are met at no extra cost
Regulations will begin to demand granular and accurate reporting, affordable pricing, minimum efficiency and decarbonisation. We can update and deploy corresponding software to meet new requirements.
Interested in finding out how we can optimise your heat network?
Discover Minibems
Clients & experience
Battersea Power Station, London
Over 1,000 apartments connected to Evinox heat network at the iconic development.
Wood Wharf, Canary Wharf, London
Over 3,111 apartments connected to Evinox heat networks at new district in Canary Wharf.
Wheatley Group Projects, Glasgow & Edinburgh
Evinox with Minibems are delivering £3.4m in fuel and maintenance savings to Wheatley Group over five years, on the operation of their heat networks.