Solutions for operators
Evinox empowers heat network operators with innovative hardware, technology and comprehensive services.
Are you a heat network operator that lacks the in-house specialist skills to deliver good customer service to your residents?
Are you an energy supply company that is expanding but doesn’t have all the internal resources to manage efficiency, maintenance and billing? Do you have an internal team but lack the data and tools to deliver performance? Do you operate a heat network but want to fully outsource it? Or do you deliver metering and billing services into heat networks but want to expand your offering?
Evinox has solutions for all heat network operators and stakeholders, from software only solutions with third line support, through to fully managed solutions with 24/7 first line support.
Managed services
We provide 24/7 fully managed services for delivering full wrap around support for your heat network and customers.
Software as a Service
Our SmartTalk platform provides a range of modules for managing the efficiency, repairs and maintenance, commissioning, metering and billing of heat networks. This technology is born out of the cauldron of years of heat network operation and meets the needs of various stakeholders operating heat networks today.
If you need a platform for managing heat network efficiency, then Dynamic will give you this. If you need a better way of triaging and troubleshooting breakdowns and repairs on heat networks, then Telematic is the platform for you. If you’re delivering metering and billing services then Billi provides you a single cloud-based interface and API for delivering these services.
Service & maintenance
Evinox support team is available to assist with any issues or questions, providing prompt and reliable service to ensure the smooth operation of your heat network.
Specialist customer service advisors are on hand 24/7 to support residents with any heating, hot water, billing or payments enquiries.
Retrofitting existing heat networks
If you’re operating an existing heat network then chances are that you’re grappling with efficiency, reliability, maintenance or billing issues. We can solve all these problems in one retrofit operation, providing a fundamental digital transformation of how your network operates and underpinning it with a data and software foundation for the delivery of enhanced heat network services.
Benefits of partnering with Evinox
- Real-time monitoring & control
- Remote monitoring & predictive maintenance
- Data analytics & integration
- Heat network optimisation
- Energy efficiency maximisation
- Decarbonisation planning
- Efficient heat network design
- End-to-end solutions
- Dedicated support team for operators, owners & residents
- Comprehensive training
Interested in finding out how we can optimise your heat network?
